By using our website, you agree to our use, sales and privacy policies. Being the responsibility of our visits its reading.
We ship from Monday to Friday. All orders received and paid until 6:00 p.m. will be dispatched within 3 business days, subject to modification due to causes external to the company, such as closure of transport agencies due to safety, health or other force majeure protocols.
Once we ship your order, you will receive an email with a tracking number so you can track your order.
We ship to the entire Aysén region at no cost to the client.
Free shipping to all of Chile for purchases over $ 100,000.- lower sales payable through Chilexpress or Starken.
It is the customer’s responsibility to send a valid address that allows the receipt of the product within the delivery schedule. The delay in delivery due to the absence of the customer and errors in the registered dispatch address are not the responsibility of the company. Any of these cases that cause the return of the cargo are the responsibility of the customer, who must pay for a new shipment, both in the form of payment released and payable.
EXCHANGES OR RETURNS
All of our products can be exchanged within 10 days after receiving your order, items must be without signs of wear or having been washed, and with their original packaging.
Returned items that are not in their original packaging or do not contain labels will not be eligible for an exchange. The buyer pays the shipping costs when returning a product, whether it was initially sent with free shipping or payable.
The change process will begin by sending an email to firstname.lastname@example.org with the purchase details and explaining the reason, the cargo company tracking number and the product for which you want to change it.
We will contact the customer to coordinate the delivery of the new product according to what has been requested.
All changes go through a quality control that will confirm the status of the product. In a satisfactory case, the required change will be made.
All the data that you share with our company will be used only for the purpose of registering you as a client, keeping you informed and complying with the sales and dispatch process.
The information and photographs on this website are the exclusive property of our company, we do not authorize their use without our consent.